KDD’s growth has placed increasing demands on the quality team to produce the same level of resources while meeting ISO quality standards.
Improved productivity was not possible with paper-based audits or manual CAPA & Non-Conformance management. Their manual systems were tedious, cumbersome, time-consuming and lacked real-time visibility of quality issues.
These challenges drove the KDD quality team to initiate a search for a digital & fully integrated system. A system that would map to quality and regulatory standards while streamlining the audit process and Non-Conformance workflows.